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Chargeback

Solution that manages chargeback application processes, including features for receiving, analyzing and concluding them. Consistent with specifications set by international brands.

Features and differential

PayStudio Chargeback has highly flexible and fully configurable user settings, which is indispensable in this system for the evaluation, validation and process of a chargeback, which is handled through dispute management.

Works with and supports all stages of the process:

  • Receiving chargeback.
  • Receiving voucher copy request.
  • Generation and miscellaneous fee.
  • Analysis of chargebacks (Using the information received in the request for chargeback, history of previous requests from the same cardholder’s, and history of merchant’s chargebacks, the analyst can take several actions. Throughout its life the chargeback can always be assigned to the same user for its analysis and resolution).
  • First performance.
  • Second representation.
  • Detailed report for chargeback.
  • Analytical report of applications for open chargebacks.
  • Synthetic Report of chargebacks.
  • Statistical Report of user activity.
Industrias relacionadas: 
Banking
Retail
Services
Acquirers
Issuers
Processors
Other